:root{--bg:#0f1419;--card:#161d24;--line:#26323c;--txt:#e6ebef;--mut:#8b9aa6;--acc:#1f8a70;--acc2:#2bb38f;--warn:#c98a00;--bad:#c0392b;--in:#223039;--out:#0f5e4d;--human:#3a4a8a}
*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--txt);font-family:system-ui,"Segoe UI",Tahoma,Arial;font-size:15px}
a{color:#5fc3ff;text-decoration:none}a:hover{text-decoration:underline}
nav.top,nav.sub{display:grid;grid-template-columns:1fr auto 1fr;align-items:center;gap:10px;padding:8px 18px}
nav.top{background:#0b1015;border-bottom:1px solid var(--line)}
nav .tabs{display:flex;gap:2px;justify-content:space-between;justify-self:center;width:clamp(520px,58vw,900px);background:#0b1015;border:1px solid var(--line);border-radius:999px;padding:4px}
nav .tabs a{flex:1;text-align:center;color:var(--mut);padding:6px 8px;border-radius:999px;white-space:nowrap}nav .tabs a.on{background:var(--acc);color:#fff}nav .tabs a:hover{color:var(--txt);text-decoration:none}
nav .side{min-width:0}.brandbox{justify-self:end}.userside{justify-self:start}
.profile{position:relative}.profile summary{list-style:none;cursor:pointer;display:inline-flex}.profile summary::-webkit-details-marker{display:none}.profile .avatar{width:40px;height:40px;border-radius:50%;background:var(--acc);color:#fff;display:inline-flex;align-items:center;justify-content:center;font-weight:700;font-size:18px;border:2px solid #0b1015;box-shadow:0 0 0 2px var(--line)}.profile[open] .avatar,.profile summary:hover .avatar{box-shadow:0 0 0 2px var(--acc2)}.profile .menu{position:absolute;top:50px;right:0;min-width:240px;background:var(--card);border:1px solid var(--line);border-radius:12px;padding:8px;z-index:50;box-shadow:0 10px 30px rgba(0,0,0,.5)}.profile .menu .who{display:flex;flex-direction:column;gap:2px;padding:8px 10px 10px;border-bottom:1px solid var(--line);margin-bottom:6px}.profile .menu a,.profile .menu button.link{display:block;width:100%;text-align:right;padding:9px 10px;border-radius:8px;color:var(--txt);font-size:14px}.profile .menu a:hover,.profile .menu button.link:hover{background:#233038;text-decoration:none}.profile .menu button.link{color:#ff9d93}

nav.top .brand{font-weight:700;color:var(--txt);font-size:17px}nav.top .brand span{color:var(--acc2)}nav .spacer{flex:1}nav .me{color:var(--mut)}
nav.sub{border-bottom:1px solid var(--line);background:#121a21}nav.sub .tabs a{font-size:13px}
main{max-width:1280px;margin:0 auto;padding:18px}main.center{text-align:center}main.center h1{margin-top:60px}main.center .card.narrow{margin:16px auto;text-align:right}h1{font-size:22px;margin:4px 0 16px}h2{font-size:16px;margin:16px 0 8px;color:#cfd8df}
.card{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:16px;margin-bottom:16px}.card.narrow{max-width:420px;margin:60px auto}
.cols{display:grid;grid-template-columns:1.4fr 1fr;gap:16px}@media(max-width:900px){.cols{grid-template-columns:1fr}}
.tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:10px;margin-bottom:16px}.tile{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:12px;color:var(--mut);font-size:13px}.tile b{display:block;font-size:26px;color:var(--txt)}.tile.warn b{color:var(--warn)}.tile.bad b{color:#ff6b5b}
table.nums th:not(:first-child):not(:last-child),table.nums td:not(:first-child):not(:last-child){text-align:center}table.nums-mid td:nth-child(4),table.nums-mid td:nth-child(5),table.nums-mid th:nth-child(4),table.nums-mid th:nth-child(5){text-align:center}
table{width:100%;border-collapse:collapse;background:var(--card);border:1px solid var(--line);border-radius:12px;overflow:hidden}th,td{padding:9px 10px;text-align:right;border-bottom:1px solid var(--line);vertical-align:top}th{color:var(--mut);font-weight:600;font-size:13px}td.txt{max-width:360px;color:#cfd8df}
.muted{color:var(--mut)}.small{font-size:12px}.pre{white-space:pre-wrap}
input,select,textarea{width:100%;background:#0b1015;color:var(--txt);border:1px solid var(--line);border-radius:8px;padding:8px 10px;font:inherit;margin:4px 0 10px}label{display:block;font-size:13px;color:var(--mut)}label.inline{display:inline-flex;align-items:center;gap:6px;margin-inline-end:14px}label.inline input{width:auto;margin:0}
button,.btn{background:#233038;color:var(--txt);border:1px solid var(--line);border-radius:8px;padding:8px 14px;font:inherit;cursor:pointer;display:inline-block}button.primary{background:var(--acc);border-color:var(--acc)}button.warn{background:var(--warn);color:#111}button.danger{background:transparent;color:#ff8f81;border-color:#5a2a26}button.link{background:none;border:none;color:var(--mut);padding:0}.btn.small{padding:2px 8px;font-size:12px}
form.inline{display:inline}.filters{display:flex;gap:8px;flex-wrap:wrap;align-items:end;margin-bottom:12px}.filters input,.filters select{width:auto;min-width:160px;margin:0}.filters label{display:flex;align-items:center;gap:6px}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}@media(max-width:700px){.grid2{grid-template-columns:1fr}}
.flash{padding:10px 14px;border-radius:10px;margin-bottom:12px;background:#133b31;border:1px solid var(--acc)}.flash.err{background:#3b1a17;border-color:var(--bad)}
.badge{display:inline-block;padding:1px 8px;border-radius:999px;font-size:12px;background:#2a3640;color:#cfd8df}.badge.warn{background:#4a3400;color:#ffd27a}.badge.bad{background:#4a1d18;color:#ff9d93}.badge.ok{background:#124236;color:#8ff0cf}
.st{display:inline-block;padding:1px 8px;border-radius:999px;font-size:12px;background:#2a3640}.st-won,.st-closed,.st-sent,.st-posted{background:#124236;color:#8ff0cf}.st-escalated,.st-reopened,.st-failed,.st-lost{background:#4a1d18;color:#ff9d93}.st-new,.st-pending{background:#4a3400;color:#ffd27a}
.chip{display:inline-block;background:#233038;border-radius:999px;padding:3px 10px;margin:2px;color:var(--txt)}.chip b{color:var(--acc2)}
ul.plain{list-style:none;padding:0;margin:0}ul.plain li{padding:5px 0;border-bottom:1px dashed var(--line)}ul.timeline{list-style:none;padding:0}ul.timeline li{padding:4px 0}
dl{display:grid;grid-template-columns:140px 1fr;gap:6px 12px}dt{color:var(--mut)}dd{margin:0}
.chat .bubbles{max-height:70vh;overflow:auto;padding:6px;background:#0b141a;border-radius:10px}.b{max-width:80%;padding:8px 12px;border-radius:10px;margin:6px 0;white-space:pre-wrap;line-height:1.55}.b.in{background:var(--in);margin-left:auto}.b.out{background:var(--out);margin-right:auto}.b.human{background:var(--human);margin-right:auto}.b.pending{outline:2px dashed var(--warn)}.b .meta{font-size:11px;color:#aebac1;margin-top:4px;direction:ltr;text-align:left}
table.clickable tbody tr{cursor:pointer}table.clickable tbody tr:hover{background:#1c262e}.btn.primary{background:var(--acc);border-color:var(--acc)}
tr.warnrow td{background:#1f1a12}.bad-txt{color:#ff9d93}
.send{display:flex;gap:8px;margin-top:10px}.send input{margin:0}.pager{color:var(--mut)}.actions form{display:inline}